Range of Services

In the department of service and personnel management strategies, concepts and methods are developed that can help companies to develop new and existing services and competences effectively and efficiently.

Topics

Fraunhofer IAO looks back on a long tradition in dealing with issues of service innovation and innovative approaches to personnel management. We offer customers manifold services focussing on the following specialties:

• Service management
• Personnel management
• Service development
• Competence management
• Foresight-, monitoring- and trend analyses

With trendsetting research activities, and many successful practical projects, Fraunhofer IAO has become a central contact for service issues and questions of personnel management in Germany. The interdisciplinary center staffed with competent, experienced employees warrants that customers receive holistic solutions »from one source«.